Terms of Payment

Terms of Payment - Ilovedressonline

Thank you for choosing Ilovedressonline for your women’s fashion needs. To ensure a transparent and smooth shopping experience, we’ve outlined our Terms of Payment, including details on payment methods, shipping timelines, return and refund policies, and shipping fees. Please review these terms carefully before placing your order.

1. Accepted Payment Methods

We accept the following secure payment methods to provide you with flexibility and convenience when shopping on our website:
  • Major credit cards: Visa, Mastercard, American Express, and Discover. All credit card transactions are encrypted using industry-standard Secure Sockets Layer (SSL) technology to protect your personal and financial information.
  • Debit cards with Visa or Mastercard logos (subject to your card issuer’s authorization).
  • PayPal: A fast, secure, and widely trusted digital payment platform that allows you to pay using your PayPal balance, linked bank account, or credit/debit card without sharing sensitive financial details with us.
All payments must be completed in United States Dollars (USD). We do not process payments in other currencies, and any currency conversion (if applicable) will be handled by your payment provider or card issuer, subject to their respective rates and fees.

2. Order Confirmation & Payment Authorization

  • Once you submit your order and complete the payment process, we will send an automated order confirmation email to the email address associated with your account. This email will include your order number, item details, shipping address, and total amount paid. Please retain this email for your records.
  • Your payment method will be authorized at the time of order placement to verify sufficient funds or credit availability. If authorization fails (e.g., insufficient funds, expired card, or security restrictions), your order will be automatically canceled, and we will notify you via email to resolve the issue.
  • We reserve the right to cancel any order if payment cannot be authorized, or if we suspect fraudulent activity. In such cases, we will notify you promptly and take no further action on the order.

3. Shipping Timeline

  • Order Processing & Dispatch: We strive to process and ship all orders within 1–3 business days of successful payment confirmation. Business days exclude weekends (Saturday and Sunday) and major holidays (e.g., Christmas, Thanksgiving, New Year’s Day), during which processing times may be extended.
  • Delivery Timeline: After dispatch, standard delivery typically takes 6–12 business days to reach your specified shipping address. Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs processing (for international shipments), local postal delays, or extreme weather conditions. We will provide a tracking number via email once your order is shipped, allowing you to monitor its progress.

4. Return Policy

  • We want you to be completely satisfied with your purchase from Ilovedressonline. If an item does not meet your expectations, you may initiate a return within 60 days of the delivery date, subject to the following conditions:
    • Items must be in their original, unused condition, with all tags, labels, and packaging intact (e.g., no stains, tears, or signs of wear; original hygiene stickers must remain on intimate apparel or footwear, if applicable).
    • Custom or personalized items (if available) are non-returnable, unless they arrive damaged or with a manufacturing defect.
    • To initiate a return, please contact our customer service team at [email protected] with your order number, item details, and reason for return. We will provide you with a return authorization (RA) number and detailed instructions for shipping the item back to us.
  • Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged item, or manufacturing defect). In such cases, we will cover the return shipping costs and provide a prepaid return label upon request.

5. Refund Policy

  • Once we receive and inspect your returned item (to confirm it meets our return conditions), we will process your refund within 5–10 business days.
  • Refunds will be issued to the original payment method used for the order (e.g., credit card, PayPal account). Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider or bank (typically 1–5 additional business days for credit cards, or 3–7 days for PayPal).
  • Shipping fees (if applicable) are non-refundable, except in cases where the return is due to our error.

6. Shipping Fees (Global Free Shipping)

  • Ilovedressonline offers free standard shipping on all orders worldwide, with no minimum purchase requirement. There are no hidden shipping fees or surcharges for international deliveries—this benefit is automatically applied to every order at checkout.

7. Changes to Terms of Payment

We may update these Terms of Payment from time to time to reflect changes in our business practices, regulatory requirements, or industry standards. Any revisions will be posted on this page, and the “last updated” date at the top of the page will be modified to indicate when changes were made. Your continued use of our website and placement of orders after such updates constitute your acceptance of the revised terms.

8. Contact Us

If you have any questions, concerns, or need assistance related to our Terms of Payment, please contact our customer service team at [email protected]. We aim to respond to all inquiries within 1–2 business days and are happy to help resolve any issues.
Thank you for trusting Ilovedressonline with your women’s fashion needs—we appreciate your support!